Ivr.

What is it?

Ivr (Interactive Voice Response) means that a user can call into an automated service and enter information or control the service by using the key pad of the telephone or speaking to the system, and the system communicates back by playing back sound files or transforming text into speech with text-to-speech technologies.

Why Ivr?

• Simplicity
  Everyone can make a phone call. Your offerings are as easy as communicate as a telephone number.
• No special equipment
  The user does not need any special equipment other than an ordinary phone
• It's mobile
  With an Ivr solution your offering has become available from everywhere. All that's needed to reach your service is a mobile phone.
• It's personal
  To call or to be called from a service and hear some ones voice is personal and familiar communication even if its automated.
• Increase availability
  Since sound and speech is the communication mode of the telephone, ivr-services increase the availability to the visually impaired, people with dyslexia or just people who at the moment are unable to use their eyes or hands - such as car drivers.
• Payments
  With a premium rate number to your service you can bill anyone without having to handle the inconvenience with billing and credit risks.